Return Policy
Effective Date: October 21, 2025

At Rotten Pleasure, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange eligible items under the terms outlined in this Return Policy.

1. Eligibility for Returns

1.1. Items must be returned within 30 days of the delivery date.
1.2. Items must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.
1.3. The following items are not eligible for return:

• Sale or clearance items (unless faulty).
• Undergarments, swimwear, or intimate apparel for hygiene reasons.
• Custom or personalized items.

2. How to Initiate a Return

2.1. Request a Return
To start a return, please contact our customer service team at [Insert Contact Email or Link to Return Portal] and provide the following details:

• Order number.
• Reason for return.
• Photos (if the item is damaged or defective).

2.2. Return Authorization
Once your return is approved, we will provide you with a Return Authorization (RA) number and instructions for shipping your item back to us.

2.3. Shipping Costs

• Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
• For convenience, a prepaid shipping label may be provided, and the cost will be deducted from your refund.

3. Exchanges

3.1. Exchanges are subject to product availability.
3.2. To exchange an item, follow the same steps as initiating a return and specify the desired replacement item.
3.3. If the replacement item is unavailable, we will process a refund instead.

4. Refunds

4.1. Processing Time
Refunds are processed within [Insert Time Frame, e.g., 5–7 business days] of receiving the returned item. Refunds will be issued to the original payment method.
4.2. Shipping Costs
Original shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect item.
4.3. We reserve the right to refuse a refund if the returned item does not meet the conditions outlined in Section 1.

5. Damaged, Defective, or Incorrect Items

5.1. If you receive an item that is damaged, defective, or not as described, please contact us within 7 days of receiving the order.
5.2. We may request photos of the issue to expedite the process.
5.3. We will offer a replacement, exchange, or full refund, including shipping costs, for such items.

6. Non-Returnable Situations

We reserve the right to refuse returns or refunds for the following reasons:

• Items returned after the allowed return period.
• Items not in their original condition.
• Items returned without an RA number.

7. Contact Us

For assistance with returns or any questions, please contact us at:

• • Email: contact@rottenpleasure.com

• Address: PO BOX 5713, Pagosa Springs, CO 81147

We’re here to help and want to ensure you have a great shopping experience with [Your Clothing Website Name]. Thank you for choosing us!